Most
Asked
People tend to ask these questions often
Maintenance Plan
We want you to fully understand what you will be getting with our maintenance plan.
First off you are getting top of the line security. We are talking content and file protection, a firewall to protect your servers integrity. Don’t worry about your site breaking due to system core, or plugin updates because we will stay on top of this daily for you too.
Beyond security we are giving you a massive performance increases. Your site will be optimized fully, everything from your file system to your images and more! In fact, your images will all be served via our super fast CDN (Content Delivery Network.)
We are going to also address things like Basic SEO (Search Engine Optimization) as it relates to your site structure and semantic layout.
We will also be giving you daily backups of your site so we can, if anything ever happened to take your site down, restore it in a mater of minutes. So you will have peace of mind that your site will always be visible to your customers.
Oh, did we mention you are also getting up to 3 hours of site maintenance work each month. This is a $195 value all included! All you have to do is send us your change request, it’s that simple!
Now…there is one more thing…
You will be receiving a comprehensive report an the end of each month to see anything and everything that was applied to your site from updates to performance tweaks etc…You can even see these stats from your very own customer dashboard from our client portal (hub.)
SEO
SEO – Search engine optimization: the process of making your site better for search engines.
We’ll set you up with a WordPress website that’s built to rank on Google. Your site will load fast, have title tags, meta descriptions, and heading tags (H1’s) thoughtfully written.
Please note: our SEO services come in two forms basic, which includes H1 inclusion within your semantic site layout and advanced. For more information on advanced please contact us.
Backups
In short, if you don’t back up your WordPress website, you run the risk of losing all the content and data it holds. It’s important to have an updated copy of your site in case of emergencies. That way, you can restore your backup quickly and move on with your life (and your business).
We do this daily for you so if that terrible moment ever comes you will be back up and running in a matter of minutes.
Security
Because WordPress is an industry standard, it’s an incredibly popular target for hackers. Even though the WordPress core is usually very secure, WordPress is also a modular platform and can be extended in any number of ways with themes and plugins.
To start we are serving your site with the latest in PHP software. PHP 8.0+ is recommended for all WordPress ran sites to date.
Secondly we protect your gate. How we do this is by masking the login area so that hackers are unable to find the back-end for login purposes. In addition to this we recommend using a secure password for access or even 2FA for maximum protection.
Another huge way we keep you protected is by updating your site every day. WordPress is constantly changing and evolving and because us this plugins, themes, and even the WP core is constantly needing updates ran. We stay on top of this for you so you never have to worry.
We keep your plugins and other resources clean and remove the as needed.
We completely remove access to your wp-config file which is the most important file to keep safe on your system. All of your files and file systems are fully protected with our state of the art firewall providing all IP holes and other vulnerabilities to be fully blocked.
There are a ton of other things we do for you too including disabling access to cross-site access, header protection, and even keeping a global know offenders IP list assigned to each of our sites.
Performance
We will take care of your images and other media driven content by sending it through our CDN (Content Delivery Network.) What this means for you is lightning fast asset loading.
When needed your site is also speed enriched do to our advanced caching system. We cache everything from pages, to data.
We use the industry standard for Gzip to compress all the file systems as needed for your site to respond quickly. We even convert all of your images to the new web standard for WebP to prevent lossy image rendering after compression is applied.
Any videos loaded on your site (outside of section background video) will be included via a video delivery services such as Youtube (you provide) or Vimeo (we provide unless you have an account) to make certain your video does not hold up the page loading process.
Lastly we host each one of your sites from a dedicated cluster. This means you do not share server resources with anyone else.
SSL Certificate
Having an SSL certificate (https) on your website means that when customers submit their information (like a Contact Us/Request Estimate form), all that personal information is sent to your website via secure connection. This builds trust with your customers, and is also a ranking factor with Google. We include your SSL certificate in our monthly hosting.